FAQ
Find answers to common questions about our services.
Processing time is usually 2-3 hours for express service. For regular service, the process is completed within 24 hours.
Yes, we accept clothes made of special materials such as silk and linen. We use appropriate washing techniques to maintain the quality of the fabric.
You can order the pickup and delivery service through the app or by calling us. Our team will pick up your clothes according to the schedule you specify.
There are no additional fees for the pickup and delivery service within a 5 km radius. For areas beyond this radius, additional fees will be charged based on distance.
If your clothes get damaged during the washing process, we will take full responsibility. Please contact us immediately for further handling.
Yes, we provide dry cleaning services for clothes that require special care, such as suits and wedding dresses.
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